Our primary responsibility is to help our patients experience good dental health and we wish to spend our time and energy toward that end. To avoid misunderstandings, we would like you to know about our financial guidelines and office routines.
Information about dental insurance:
Please understand that your dental insurance benefit program is a contract between you, your employer, and your insurance carrier. We are not a party to that contract. You (not your insurance carrier) are ultimately responsible for payment.
Remember that “Covered” dental treatment is negotiated with the employer, so some necessary dental treatment may not be covered by your insurance carrier. Insurance companies often make up their own Maximum fee that they pay a percentage of. Usually, they will not share this information with us, so we have to make estimates that may be incorrect.
If you would like us to bill your insurance, we need accurate personal and insurance information. You may be asked to provide your social security number and copies of your driver’s license and insurance card.
Office routines you should remember:
My daughter was a little nervous to have her dental work done but everyone in the office was super friendly and very reassuring and that helped her nervousness go away. Thanks for the excellent dental experience. ~ Lilyana G.
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